10% Off Any Secret Diner Program

 

 Restaurant Solutions (RS) is now offering any of the 

 following “Secret Diner” programs at 10% off.  We

offer these programs at a reduced rate in the hope that

you’ll take advantage of this worth while and  effective tool.

Our Secret Diner programs are not just a cursory glance

at your business, but a hardcore, powerful, in-depth 

examination. If you find the information in your report

as valuable as we think you will, the next visit is also

10% off.

 

·             Click on “Secret Diner Program" page 

·             Pick your program

·             Click on “Secret Diner Request Form” and fill out

·             In the "special code" box, fill in code “1002spec”

·             Click “submit” on your request form

·             Restaurant Solutions will email you a confirmation

·             At a time and date unknown to you or your staff (you

       may specify if needed), we will secret dine your

       restaurant incognito. Five business days after our visit, you’ll receive a valuable tool to hone your business:

       the Secret Diner Report.

 

       Do You Really Know...is it Time to Find Out?

 

            Restaurant Solutions is proud to now offer its Secret Diner

            program in Colorado’s wonderful high country, Denver and

            the Front Range.  This is a great opportunity for restaurant 

            owners/managers to equip themselves with valuable

            information and knowledge pertaining directly to how your

            business is operating right now, seen through the eyes of

            trained professionals with over 35 years of F&B experience

            posing as your customers.

 

         Categories Observed        

            Introduction/Research          

            Phone/Theme               

            Reservation Policy      

            Marketing                            

            Travel/Weather                   

            Arrival                                      

            Impression 

            Greeting/Hosts                     

            Bar/Lounge                           

            Seating                         

            Table 

            Server/Service                      

            Menu/Drink Menu              

            Drinks/Cocktails          

            Wine List

            Wine Service                        

            Ordering                                

            Bread                            

            Busperson

            Appetizer Course            

            Second Course                           

            Main Course               

            Clearing

            Table Maintenance              

            Dessert/ Dessert Menu       

            Check Presentation      

            Departure                        

            Kitchen                                 

            Restaurant Cleanliness      

            Restrooms                     

            Management                        

            Thoughts                              

            The Good

  

Secret Diner Programs

              Level 1: 

Our most exclusive program, with 650 questions aimed

 precisely at the operation of your business. Developed

into a detailedreport on the functioning of your restaurant.

We start well in advance of visiting your business

with local research, your advertising, and a few simple

phone calls to evaluate how your staff is answering and

managing the phone and giving info.

               Level 2:

Same categories as Level One, but not as exclusive and detailed. Report uses over 300 questions during our visit.

               Level 3:

Catered to the backbone of the F&B industry, the "Mom &

Pop" breakfast, lunch and family dinner locations. 

Builds a snapshot report using over 125 questions. 

Snapshot:

A 60-question drop-in survey covering service,

            food & alcohol, cleanliness, management and              

            general observations.

Bar/Lounge Overview:

Second to Level One in customer use, the Bar Report is a targeted tool using 125 questions covering everything

from greeting, service, product, speed and professionalism

 to the handling of pricing and monies.  With beverage

 being one of the toughest departments to manage,

having firsthand knowledge gives you a huge advantage

in staying on top of the bar game.